Privacy and Security

We take that very seriously.

At SimpleTicket we take privacy and security very serious. We do the utmost to keep your personal data private.

Personal details which we process

SimpleTicket processes personal details about you because you are using our services and/or because you provide these details to us. Below you can find an overview of the personal details we process:

- First- and lastname
- Gender
- Date of birth
- Address details
- Telephone number
- E-mail address
- Location details
- Details about your activities on our website
- IP-address
- Internetbrowser and device type

Especial and/or sensitive personal details that we process

SimpleTicket process the following especial and/or sensitive personal details of you:

- details from persons aged under 16 years

Our website and/or service does not have the intention to collect details about website visitors under 16 years of age. Unless they have permission from their parents or guardian. We can not control if a visitor is over 16 years of age. We encourage parents to be involved in the online activities of their children, such to prevent that details of children are being collected without parental consent.

If you are convinced that we collected personal details about a minor without that parental consent, please contact us via support@simpleticket.eu to have that information deleted.

Why we need details

SimpleTicket processes your personal details, for the following goals:

- Handling your payment
- To deliver goods and services to you
- SimpleTicket analyses your behavior on the website to improve our website and to tailor our range of products and services to your preferences.

Sharing with others

SimpleTicket does not sell your data to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

With companies that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. SimpleTicket remains responsible for these processing operations.

Security

SimpleTicket takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or that there are indications of abuse, please contact our customer service at support@simpleticket.eu.

SimpleTicket has taken the following measures to protect your personal data:

- TLS (formerly SSL) We receive and send your data via a secure internet connection. You can see this at the address bar 'https' and the padlock in the address bar.
- DKIM, SPF and DMARC are three Internet standards that we use to prevent you from receiving e-mails on our behalf that contain viruses, are spam or are intended to obtain personal (login) data.

Mapping website visit

SimpleTicket uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. SimpleTicket uses cookies on the one hand with a purely technical functionality. These ensure that the website works properly, for example, can remember your preferred settings and help us to make the website work properly. We can also optimize our website with this.

In addition, we place cookies that keep track of your browsing habits so that we can offer customized content and advertisements. On your first visit to our website we have already informed you about these cookies and asked permission for their placement. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser.

Cookies are also placed on this website by third parties. These are for example advertisers and / or social media companies.

View, modify or delete data

You have the right to view, correct or delete your personal data. You can send a request for inspection, correction or deletion to support@simpleticket.eu. In order to ensure that the request for access has been made by you, we ask you to send a copy of your identity document with the request. In this copy we ask you to blacken your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN). This is to protect your privacy.

SimpleTicket will respond to your request as soon as possible, but within four weeks.